Insights

Notes on AI that actually
holds up on a Tuesday

Essays on team coordination, agentic systems, and the gap between demos and real work.

How to Reduce Coordination Overhead in Remote Teams — Alknoma
remote teams

How to Reduce Coordination Overhead in Remote Teams (Without More Meetings)

Coordination overhead is the time your remote team spends keeping work aligned—chasing updates, hunting for context, waiting on replies—instead of doing the work. Adding meetings just moves the cost around. Here's how to actually reduce it: make context travel, route decisions to owners, make waiting visible, and automate the chasing.

Howard Chen1 July 20265 min read
The Coordination Tax — Alknoma
coordination

The Coordination Tax: Why Teams Lose More to Talking About Work Than Doing It

The coordination tax is the time and attention a team spends keeping work aligned—chasing updates, hunting for context, sitting in status meetings, and waiting on replies—rather than doing the work itself. It scales faster than headcount, and most teams never measure it. Here's how to see it and shrink it.

Howard Chen30 June 20263 min read
AI Workflow Debt — Alknoma
ai

AI Workflow Debt: The Hidden Tax Slowing Your Team Down

AI workflow debt is the accumulated drag of half-finished automations, brittle prompt chains, and tools that don't talk to each other. Like technical debt, it compounds quietly—until coordination, not capability, becomes the bottleneck. Here's how to recognise it and pay it down.

Howard Chen30 June 20264 min read
AI Coworkers vs Coordination Layers — Alknoma
ai

AI Coworkers vs Coordination Layers: Two Very Different Bets on Team AI

Most AI-for-teams products make one of two bets: build an AI coworker that does the work like an extra headcount, or build a coordination layer that automates how work moves between the people you already have. They solve different problems. Here's how to tell which one your team actually needs.

Howard Chen30 June 20262 min read
Illustration representing the gap between individual AI productivity and team performance
ai

The Gap Between Individual AI Gains and Team Performance

AI can make one person faster very quickly. It does not automatically make the team move faster. The bottleneck usually isn't the writing — it's the coordination around the work.

Howard Chen2 April 20267 min read
Illustration of a stressed person at a laptop with scribbled thoughts, representing the overwhelm of coordination work
productivity

Busy Isn't Productive: The Hidden Work Slowing Your Team Down

The problem isn't effort. It's the coordination tax: the invisible work created purely to align people, re-explain decisions, and chase missing pieces. This isn't execution. It's fake work, and it quietly eats the capacity teams think they have.

Howard Chen11 March 20268 min read
Human hand writing notes alongside a robot hand typing on a laptop, symbolizing human-AI collaboration
ai

Why Most AI Tools Assume a Perfect World (And Teams Don't Work That Way)

AI workflows look brilliant in demos, then quietly fall apart on a Tuesday afternoon. Not because the model is bad, but because the workflow assumes conditions your team almost never has: complete context, stable priorities, and instant decisions.

Howard Chen9 February 20259 min read
Robot hand holding a glowing money bag with dollar sign, symbolizing AI costs and investments
ai

The Real Cost of AI: Sunk Costs, Rebuilds, and Workflow Debt

AI promises productivity gains, but hidden costs pile up fast. Sunk costs drive teams to double down on broken setups, rebuild loops drain resources, and workflow debt quietly erodes momentum. Here's what it actually takes to break the cycle.

Howard Chen5 February 20258 min read
Ayven AI automation platform interface
ayven

Meet Ayven: Alknoma's AI Automation That Turns Busy Work Into Real Outcomes

AI tools like ChatGPT and Copilot generate content, but they also increase workloads. Ayven is different — it's real AI automation built for team operations that works autonomously alongside your teams to move work forward.

Howard Chen9 January 20259 min read
Illustration of AI workflow challenges in distributed teams
ai

Why AI Workflows Break in Async Teams

AI workflows don't fail because the AI is weak. They fail because the way teams actually work doesn't match the assumptions baked into most AI tools. AI only works when teams already know how to work asynchronously.

Howard Chen4 January 20257 min read
AI robot assistant surrounded by productivity icons including checklists, charts, and documents
ai

How Much Time AI Really Saves — The Truth Behind AI Productivity Claims

AI productivity claims often fall apart in practice. 95% of enterprise GenAI pilots fail because most tools ignore context, timing, and human behaviour. Here's what actually creates real time savings.

Howard Chen12 December 20248 min read