Last updated July 09, 2024
This Privacy
Notice
for Alknoma Inc. (
- Visit our
website
at https://app.alknoma.com/ , or any website of ours that links to this Privacy Notice
- Engage
with us in other related ways, including any sales, marketing, or events
Questions or
concerns? Reading this Privacy
Notice will help you understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If you do not agree
with
our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at privacy@alknoma.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy
Notice, but you can find out more details about any of these topics by clicking the
link
following each key point or by using our table of
contents below to find the section you are looking
for.
What personal information do we process? When
you
visit, use, or navigate our Services, we may process personal information depending on how
you
interact with us and the Services, the choices you make, and the products and features you
use.
Learn more about personal
information you disclose to us.
Do
we process any sensitive personal information? Some of the information may be
considered
in certain jurisdictions, for example your racial or ethnic origins, sexual
orientation,
and religious beliefs.
Do
we collect any information from third parties?
How do we process your information? We
process
your information to provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process your information
for
other purposes with your consent. We process your information only when we have a valid
legal
reason to do so. Learn more about how we process your information.
In
what situations and with which
third parties. Learn more about
when
and
with whom we share your personal information.
How do we keep your information safe? We have
adequate
What are your rights? Depending on where you
are
located geographically, the applicable privacy law may mean you have certain rights
regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest
way
to exercise your rights is by submitting a
data
subject access request
Want
to
learn more about what we do with any information we collect? Review
the Privacy Notice in full.
TABLE OF
CONTENTS
1. WHAT
INFORMATION DO WE
COLLECT?
Personal information you
disclose to us
In
Short: We collect
personal information that you provide to
us.
We
collect
personal information that you voluntarily provide to us when you
Personal Information Provided by You. The
personal information that we collect depends on the context of your interactions with us
and
the Services, the choices you make, and the products and features you use. The personal
information we collect may include the following:
-
names
-
email addresses
-
usernames
-
passwords
-
contact preferences
-
contact or authentication data
-
billing addresses
-
debit/credit card numbers
Sensitive Information.
-
information revealing political opinions
-
information revealing religious or philosophical beliefs
Social Media Login Data. We may provide
you
with the option to register with us using your existing social media account details,
like
your Facebook, X, or other social media account. If you choose to register in this way,
we
will collect certain profile information about you from the social media provider, as
described in the section called
HOW DO WE HANDLE YOUR
SOCIAL LOGINS?
All
personal information that you provide to us must be true, complete, and accurate, and
you
must notify us of any changes to such personal information.
Information automatically collected
In
Short: Some
information — such as your Internet Protocol (IP) address and/or
browser
and device characteristics — is collected automatically when you
visit
our Services.
We
automatically collect certain information when you visit, use, or navigate the Services.
This information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP address,
browser
and device characteristics, operating system, language preferences, referring URLs,
device
name, country, location, information about how and when you use our Services, and other
technical information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
The
information we collect includes:
- Log
and Usage Data. Log and usage data is service-related, diagnostic, usage,
and
performance information our servers automatically collect when you access or use our
Services and which we record in log files. Depending on how you interact with us,
this
log data may include your IP address, device information, browser type, and settings
and
information about your activity in the Services (such as the date/time stamps associated with
your
usage, pages and files viewed, searches, and other actions you take such as which
features you use), device event information (such as system activity, error reports
(sometimes called
'crash dumps' ), and hardware settings).
- Location Data. We collect location data
such
as information about your device's location, which can be either precise or
imprecise. How much information we collect depends on the type and settings of
the
device you use to access the Services. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current location
(based
on your IP address). You can opt out of allowing us to collect this information
either by refusing access to the information or by disabling your Location
setting
on your device. However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
Google API
Our
use of information received from Google APIs will adhere to Google
API Services User Data Policy, including the Limited
Use requirements.
2.
HOW
DO WE PROCESS YOUR
INFORMATION?
In
Short: We
process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud
prevention,
and to comply with law. We may also process your information for
other purposes with your
consent.
We process your personal information for a
variety
of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and
authentication and otherwise manage user accounts. We may process
your
information so you can create and log in to your account, as well as keep your
account in working order.
- To deliver and facilitate delivery of
services to the user. We may process your information to
provide
you with the requested service.
- To respond to user inquiries/offer
support to users. We may process your information to
respond to
your inquiries and solve any potential issues you might have with the
requested service.
- To send administrative
information
to you. We may process your information to send you
details
about our products and services, changes to our terms and policies,
and
other similar information.
- To
fulfil fulfil and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user
communications. We may process your information
if
you choose to use any of our offerings that allow for
communication with another user.
- To request
feedback. We may process your information when
necessary to request feedback and to contact you about your
use
of our Services.
- To send you marketing
and
promotional communications. We may process the
personal information you send to us for our marketing
purposes,
if this is in accordance with your marketing preferences.
You
can opt out of our marketing emails at any time. For more
information, see
' WHAT ARE YOUR PRIVACY RIGHTS? '
- To deliver targeted
advertising to you. We may process your
information
to develop and display
personalised content and advertising tailored to your interests, location, and more.
-
To protect our
Services. We may process your
information
as part of our efforts to keep our Services safe and
secure, including fraud monitoring and
prevention.
- To
identify
usage trends. We may
process
information about how you use our
Services
to better understand how they are being
used
so we can improve them.
- To
determine the effectiveness of
our
marketing and promotional
campaigns. We may
process
your information to better
understand
how to provide marketing and
promotional
campaigns that are most relevant to
you.
- To
save or protect an
individual's
vital interest. We
may
process your information when
necessary to save or protect an
individual’s vital interest,
such as
to prevent harm.
3.
WHAT LEGAL BASES DO WE RELY ON
TO
PROCESS YOUR
INFORMATION?
In
Short: We only
process
your personal information when
we
believe it is necessary and we
have
a valid legal reason (i.e.
legal basis) to do so under
applicable law, like with your
consent, to comply with laws, to
provide you with services to
enter
into or
fulfil
our contractual obligations, to
protect your rights, or to
fulfil
our legitimate business
interests.
The
General Data Protection Regulation
(GDPR) and UK GDPR require us to
explain
the valid legal bases we rely on in
order to process your personal
information. As such, we may rely on
the
following legal bases to process
your
personal information:
- Consent. We
may process your information if
you
have given us permission (i.e.
- Performance
of a Contract. We
may
process your personal
information
when we believe it is necessary
to
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users
information about special offers
and
discounts on our products and
services
- Develop
and
display
-
- Support
our
marketing activities
- Diagnose
problems and/or prevent
fraudulent
activities
- Understand
how our users use our products
and
services so we can improve user
experience
- Legal
Obligations. We may
process your information where
we
believe it is necessary for
compliance with our legal
obligations, such as to
cooperate
with a law enforcement body or
regulatory agency, exercise or
defend our legal rights, or
disclose
your information as evidence in
litigation in which we are
involved.
- Vital
Interests. We may
process your information where
we
believe it is necessary to
protect
your vital interests or the
vital
interests of a third party, such
as
situations involving potential
threats to the safety of any
person.
In
Short: We
may share information in
specific situations
described in
this section and/or with the
following
categories of
third
parties.
Vendors,
Consultants, and Other
Third-Party
Service Providers. We
may
share your data with third-party
vendors, service providers,
contractors,
or agents (
'third
parties'
organisation
The
third parties we may share
personal information with are as
follows:
-
Cloud Computing Services
-
Data Analytics Services
-
Data Storage Service Providers
-
User Account Registration & Authentication Services
-
Website Hosting Service Providers
-
Payment Processors
-
Product Engineering & Design Tools
We
may need to share your
personal
information in the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
Other
Users.
When
you share personal
information
5.
WHAT IS OUR
STANCE
ON THIRD-PARTY
WEBSITES?
In
Short: We
are not
responsible
for the safety
of
any information
that
you share with
third
parties that we
may
link to or who
advertise on our
Services, but
are
not affiliated
with,
our
Services.
The
Services
may link to
third-party
websites,
online services, or
mobile applications
and/or contain
advertisements from
third parties that
are
not affiliated with
us
and which may link
to
other websites,
services, or
applications.
Accordingly, we do
not
make any guarantee
regarding any such
third
parties, and we will
not
be liable for any
loss
or damage caused by
the
use of such
third-party
websites, services,
or
applications. The
inclusion of a link
towards a
third-party
website, service, or
application does not
imply an endorsement
by
us. We cannot
guarantee
the safety and
privacy
of data you provide
to
any third-party
websites. Any data
collected by third
parties is not
covered
by this Privacy
Notice.
We are not
responsible
for the content or
privacy and security
practices and
policies
of any third
parties,
including other
websites, services,
or
applications that
may be
linked to or from
the
Services. You should
review the policies
of
such third parties
and
contact them
directly to
respond to your
questions.
In
Short: We
may use
cookies
and other
tracking
technologies
to
collect and
store your
information.
We
may use cookies
and
similar tracking
technologies
(like
web beacons and
pixels) to
gather
information when
you
interact with
our
Services. Some
online tracking
technologies
help us
maintain the
security of our
Services
and your
account
, prevent
crashes, fix
bugs,
save your
preferences, and
assist with
basic
site
functions.
We
also permit
third
parties and
service
providers to use
online tracking
technologies on
our
Services for
analytics and
advertising,
including to
help
manage and
display
advertisements,
to
tailor
advertisements
to
your interests,
or
to send
abandoned
shopping cart
reminders
(depending
on your
communication
preferences).
The
third parties
and
service
providers
use their
technology
to provide
advertising
about
products and
services
tailored to
your interests
which
may appear
either on
our Services or
on
other
websites.
Specific
information
about
how we use such
technologies and
how
you can refuse
certain cookies
is
set out in our
Cookie
Notice
.
Google
Analytics
We
may share your
information with
Google
Analytics to track
and
analyse
the use of
the
Services.
To opt out of
being tracked by
Google
Analytics across the
Services, visit
https://tools.google.com/dlpage/gaoptout.
For more
information on the
privacy practices of
Google, please visit
the
Google
Privacy &
Terms
page.
7.
DO WE OFFER
ARTIFICIAL
INTELLIGENCE-BASED
PRODUCTS?
In
Short: We
offer products,
features, or
tools
powered by
artificial
intelligence,
machine
learning, or
similar
technologies.
As
part of our
Services, we
offer products,
features, or tools
powered by
artificial
intelligence,
machine
learning, or similar
technologies
(collectively,
'
AI Products
'
). These tools
are
designed to enhance
your
experience and
provide
you with innovative
solutions. The terms
in
this Privacy Notice
govern your use of
the
AI Products within
our
Services.
Use
of AI
Technologies
We
provide the AI
Products
through third-party
service providers (
'
AI Service
Providers
'
), including
OpenAI
. As outlined
in
this Privacy Notice,
your input, output,
and
personal information
will be shared with
and
processed by these
AI
Service Providers to
enable your use of
our
AI Products for
purposes
outlined in
'
WHAT
LEGAL BASES DO
WE
RELY ON TO
PROCESS
YOUR PERSONAL
INFORMATION?
'
You must not
use
the AI Products in
any
way that violates
the
terms or policies of
any
AI Service Provider.
Our
AI
Products
Our
AI Products are
designed
for the following
functions:
-
AI insights
How
We Process Your
Data
Using
AI
All
personal information
processed using our
AI
Products is handled
in
line with our
Privacy
Notice and our
agreement
with third parties.
This
ensures high
security
and safeguards your
personal information
throughout the
process,
giving you peace of
mind
about your data's
safety.
In
Short: If
you choose
to
register or
log
in to our
Services
using a
social media
account, we
may
have access
to
certain
information
about
you.
Our
Services offer
you
the ability to
register and log
in
using your
third-party
social
media account
details (like
your
Facebook or X
logins). Where
you
choose to do
this,
we will receive
certain profile
information
about
you from your
social
media provider.
The
profile
information
we receive may
vary
depending on the
social media
provider
concerned,
but will often
include your
name,
email address,
friends list,
and
profile picture,
as
well as other
information you
choose to make
public on such a
social media
platform.
We
will use the
information we
receive only for
the
purposes that
are
described in
this
Privacy Notice
or
that are
otherwise
made clear to
you on
the relevant
Services. Please
note that we do
not
control, and are
not
responsible for,
other uses of
your
personal
information
by your
third-party
social media
provider. We
recommend that
you
review their
privacy
notice to
understand
how they
collect,
use, and share
your
personal
information, and
how
you can set your
privacy
preferences
on their sites
and
apps.
9.
HOW
LONG
DO
WE
KEEP
YOUR
INFORMATION?
In
Short: We
keep your
information
for
as long as
necessary to
fulfil
the
purposes
outlined in
this
Privacy
Notice
unless
otherwise
required by
law.
We
will only keep
your
personal
information
for as long as
it is
necessary for
the
purposes set out
in
this Privacy
Notice,
unless a longer
retention period
is
required or
permitted by law
(such as tax,
accounting, or
other
legal
requirements).
No
purpose in
this notice will
require us
keeping
your personal
information for
longer than
the period
of
time in which
users
have an account
with
us
.
When
we have no
ongoing
legitimate
business
need to process
your
personal
information, we
will
either delete or
anonymise
such
information, or,
if
this is not
possible
(for example,
because your
personal
information
has been stored
in
backup
archives),
then we will
securely store
your
personal
information
and isolate it
from
any further
processing until
deletion is
possible.
10.
HOW
DO
WE
KEEP
YOUR
INFORMATION
SAFE?
In
Short: We
aim to
protect
your
personal
information
through a
system
of
organisational
and
technical
security
measures.
We
have implemented
appropriate and
reasonable
technical
and
organisational
security
measures
designed to
protect the
security
of any personal
information we
process.
However,
despite our
safeguards and
efforts to
secure
your
information, no
electronic
transmission
over
the Internet or
information
storage
technology can
be
guaranteed to be
100% secure, so
we
cannot promise
or
guarantee that
hackers,
cybercriminals,
or
other
unauthorised
third
parties
will not be able
to
defeat our
security
and improperly
collect, access,
steal, or modify
your
information.
Although we will
do
our best to
protect
your personal
information,
transmission of
personal
information
to and from our
Services is at
your
own risk. You
should
only access the
Services within
a
secure
environment.
11.
DO
WE
COLLECT
INFORMATION
FROM
MINORS?
In
Short: We
do not
knowingly
collect data
from or
market
to
children
under 18
years
of age
.
We
do not knowingly
collect, solicit
data from, or
market
to children
under 18
years of age,
nor do
we knowingly
sell
such personal
information. By
using the
Services,
you represent
that
you are at least
18
or that you are
the
parent or
guardian
of such a minor
and
consent to such
minor
dependent’s
use of the
Services.
If we learn that
personal
information
from users less
than
18 years of age
has
been collected,
we
will deactivate
the
account and take
reasonable
measures
to promptly
delete
such data from
our
records. If you
become aware of
any
data we may have
collected from
children under
age
18, please
contact
us at
hobing.tan@gmail.com
.
12.
WHAT
ARE
YOUR
PRIVACY
RIGHTS?
In
Short:
In
some
regions,
such as
the
European
Economic
Area
(EEA),
United
Kingdom
(UK),
and
Switzerland
, you
have
rights that
allow you
greater
access
to and
control
over your
personal
information.
You
may review,
change, or
terminate
your
account at
any
time,
depending
on your
country,
province, or
state of
residence.
In
some regions
(like
the EEA,
UK,
and Switzerland
), you
have
certain rights
under
applicable data
protection laws.
These may
include
the right (i) to
request access
and
obtain a copy of
your personal
information,
(ii) to
request
rectification or
erasure; (iii)
to
restrict the
processing of
your
personal
information;
(iv) if
applicable, to
data
portability; and
(v)
not to be
subject to
automated
decision-making.
In
certain
circumstances,
you
may also have
the
right to object
to
the processing
of
your personal
information. You
can
make such a
request
by contacting us
by
using the
contact
details provided
in
the section
'
HOW
CAN YOU
CONTACT
US ABOUT
THIS
NOTICE?
'
below.
We
will consider
and
act upon any
request
in accordance
with
applicable data
protection laws.
If
you are located
in
the EEA or UK
and
you believe we
are
unlawfully
processing your
personal
information, you
also have the
right
to complain to
your
Member
State
data
protection
authority
or UK
data
protection
authority.
If
you are located
in
Switzerland, you
may
contact the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If we are
relying on
your consent to
process your
personal
information,
you have
the
right to
withdraw
your consent at
any
time. You can
withdraw your
consent at any
time
by contacting us
by
using the
contact
details provided
in
the section
'
HOW
CAN YOU
CONTACT
US ABOUT
THIS
NOTICE?
'
below
.
However,
please note that
this
will not affect the
lawfulness of the
processing before
its
withdrawal nor,
will it
affect
the processing of
your
personal information
conducted in
reliance on
lawful processing
grounds other than
consent.
Opting
out of
marketing
and
promotional
communications: You
can unsubscribe from
our
marketing and
promotional
communications at
any
time by
clicking on
the
unsubscribe link in
the
emails that we send,
or by
contacting
us using the details
provided in the
section
'
HOW
CAN YOU CONTACT
US
ABOUT THIS
NOTICE?
'
below. You
will
then be removed from
the
marketing lists.
However, we may
still
communicate with you
—
for example, to send
you
service-related
messages
that are necessary
for
the administration
and
use of your account,
to
respond to service
requests, or for
other
non-marketing
purposes.
Account
Information
If
you would at any
time
like to review or
change
the information in
your
account or terminate
your account, you
can:
-
Contact us using the contact information provided.
Upon
your request to
terminate your
account,
we will deactivate
or
delete your account
and
information from our
active databases.
However, we may
retain
some information in
our
files to prevent
fraud,
troubleshoot
problems,
assist with any
investigations,
enforce
our legal terms
and/or
comply with
applicable
legal
requirements.
If
you have questions
or
comments about your
privacy rights, you
may
email us at
privacy@alknoma.com
.
13.
CONTROLS
FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and
some mobile
operating
systems
and mobile
applications
include
a Do-Not-Track (
'DNT'
) feature
or
setting you can
activate to
signal
your privacy
preference not
to
have data about
your
online browsing
activities
monitored
and collected.
At
this stage, no
uniform
technology
standard for
recognising
and
implementing DNT
signals has been
finalised
. As such,
we
do not currently
respond to DNT
browser signals
or
any other
mechanism
that
automatically
communicates
your
choice not to be
tracked online.
If a
standard for
online
tracking is
adopted
that we must
follow
in the future,
we
will inform you
about that
practice
in a revised
version
of this Privacy
Notice.
14.
DO
WE
MAKE
UPDATES
TO
THIS
NOTICE?
In
Short: Yes,
we will
update
this notice
as
necessary to
stay
compliant
with
relevant
laws.
We
may update this
Privacy Notice
from
time to time.
The
updated version
will
be indicated by
an
updated
'Revised'
date at
the
top of this
Privacy
Notice. If we
make
material changes
to
this Privacy
Notice,
we may notify
you
either by
prominently
posting
a notice of such
changes or by
directly sending
you
a notification.
We
encourage you to
review this
Privacy
Notice
frequently to
be informed of
how
we are
protecting
your
information.
15.
HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE?
If
you have
questions
or comments
about
this notice, you
may
email
us at
hobing.tan@gmail.com
or
contact
us
by
post
at:
16.
HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU?